Sales Leader • PRODUCT Trainer • Digital Systems Builder

I BUILD PRACTICAL

DIGITAL SYSTEMS

AROUND REAL

BUSINESS PROBLEMS

I combine hands-on experience in sales, retail management, product training,

and technical work to build funnels, websites, CRM pipelines, and follow-up

systems for growing business.

my work starts with business

NOT THE SOFTWARE.

SALES & CUSTOMER EXPERIENCE

My background in sales and retail taught me how customers ask questions, compare options, make decisions, and respond to follow-ups. I use that experience when planning funnels and customer journeys.

TRAINING & PROCESS THINKING

As a product trainer and sales leader, I learned how to simplify information, identify process gaps, and guide people through clear steps. I apply the same thinking when building digital systems.

FUNNELs & AUTOMATIONs

I turn business requirements into practical landing pages, booking forms, CRM pipelines, email automation, and follow-up workflows using GoHighLevel and other digital tools.

THE JOURNEY

BUILT THROUGH EXPERIENCE, PRACTICAL LEARNING, AND

CONTINUOUS IMPROVEMENT

2016 - PRESENT

SALES, RETAIL & LEADERSHIP

Built hands-on experience in customer service, retail operations, account management, product training, team leadership, and sales management across different business environments.

TECHNICAL DEVELOPMENT

VOCATIONAL & HANDS-ON LEARNING

Expanded my business experience through vocational training in electronics, electrical work, welding, and automotive servicing—giving me a more practical and technical way of solving problems.

CURRENT DIRECTION

FUNNELS, CRM & AUTOMATION

I now apply my sales, training, and technical background to building landing pages, booking systems, CRM pipelines, email automation, and follow-up workflows through Forge One AI.

CONTINUOUS LEARNING

BUILDING SKILLS THROUGH PRACTICE

I continue developing my skills through GoHighLevel training, funnel-building programs, online courses, community learning, and hands-on portfolio projects.

professional experience

experience behind

HOW I BUILD

My approach to digital systems is shaped by years of exeprience in sales, ratail operations, account management, product training, and team leadership.

Area Sales Management

Managed sales performance and retail execution across assigned stores or territories.
Monitored business results, identified performance gaps, and developed practical action plans.
Coordinated with stores teams, management, and business partners to maintain consistent execution.

WHAT THIS TAUGHT ME: Business problems are rarely solved by one tool. They require clear targets, consistent processes, proper communication, and regular follow-through.

HOW I APPLY IT NOW: I use experience when planning customers journeys, CRM pipelines, lead stages, follow-up processes, and performance tracking.

Area Sales Management execution and strategy session

Product & Brand Training

Conducted product, sales, customer-service, and brand standard training for frontline teams.
Simplified technical product information into proctical and understandable lessons.
Assessed knowledge, observed actual execution, and provided coaching and feedback.

WHAT THIS TAUGHT ME: A system only works when people understand how to use it. Clear instructions and practical training are as important as the technology itself.

HOW I APPLY IT NOW: I build funnels, forms, workflows, and supporting instructions that are easier for business owners, staff, and customers to understand.

Retail Account Management

Managed relationships with partners and key business contracts.
Coordinated sales activities, store execution, inventory concerns, and operational requirements.
Reviewed account performance and worked with different teams to address issues and opportunities.

WHAT THIS TAUGHT ME: Every business has different priorities, limitations, operating processes. A solution must fit the actual business, not force the business into generic template.

HOW I APPLY IT NOW: I begin by understanding the current process before recommending a landing page, booking system, CRM set-up, or automation workflow.

Retail Account Management partnership negotiation

digital capabilities

practical systems i can

BUILD FOR BUSINESS

Funnels & LANDING PAGES

I create focused landing pages that clearly present an offer, capture customer information, and guide visitors toward the next step.

WebSITE Design

I design responsive business websites with clear navigation, organized content, and layouts that work across desktop and mobile devices.

FORMS & BOOKING

I create inquiry forms, qualification questions, calendars, confirmation pages, and appointment-booking experiences.

CRM & PIPELINES

I organize customer information and build pipeline stages that help businesses track inquiries, appointments, follow-ups, and completed transactions.

EMAIL & FOLLOW-UP AUTOMATION

I build confirmation emails, appointment reminders, lead follow-ups, review requests, and customer reactivation workflows.

VIDEO & CREATIVE CONTENT

I edit videos and create digital content that helps businesses explain their offers and communicate more clearly online.

selected projects

real work and

PORTFOLIO BUILDS

A selection of client work, business projects, and demonstration builds showing how I apply funnels, booking systems, CRM, automation, and digital content.

PORTFOLIO BUILD

MOBILE AUTOMOTIVE SERVICE

specialized brand project // forge one ai

why i created

forge one ai

I created Forge One AI after seeing that many mechanics and automotive shop owners are highly skilled at servicing vehicles, but still handle inquiries, appointments, customer records, and follow-ups manually. Through the Forge One System, I'm building a more organized customer journey from the first inquiry to booking, service follow-up, reviews, and future maintenance reminders.

01. CAPTURE INQUIRIES: Use focused landing pages and forms to collect the customer's contact vehicle, and service information
02. ORGANIZE LEADS: Store customer details inside a CRM and track each inquiry through clear pipeline stages
03. BOOK APPOINMENTS: Let customers choose an available schedule and receive confirmation and appoinment reminders.
04. FOLLOW-UP: Send follo-ups, review requests, and future maintenance reminders based on the customer's service journey.

work with me

LEt's turn your

current process

into a clearer

CUSTOMER JOURNEY

If your business needs a better way to handle inquiries, bookings, customer records, and follow-ups, let's discuss what is currently happening and identify the right next step.

DOWNLOAD MY RESUME

frequently asked questions

CLEAR ANSWERS BEFORE WE

TALK.

Here are a few things you may want to know about my experience, services, and current direction before booking a consultation.

What can you help a business build?

I can help create landing pages, business websites, inquiry forms, booking calendars, CRM pipelines, confirmation emails, reminders, and follow-up workflows. The exact setup depends on the business problem and customer journey.

What tools do you currently use?

I primarily use GoHighLevel for funnels, websites, forms, calendars, CRM pipelines, email automation, and follow-up workflows. I also use supporting design, video-editing, and AI tools when they are relevant to the project.

Do you only work with automotive businesses?

Automotive service businesses are the main specialization of Forge One AI. However, I can also work on selected projects for other industries when the business problem and required system match my capabilities.

How did you choose the automotive industry?

Alongside my background in sales, retail, training, and management, I completed vocational training in automotive servicing and other technical fields. This helped me understand both the service process and the customer-handling problems automotive businesses often experience.

What is Forge One AI?

Forge One AI is the specialized brand I’m building for automotive service businesses. Its goal is to help organize inquiries, bookings, customer and vehicle information, reminders, and follow-ups through a connected customer journey.

Are all the projects in this portfolio client projects?

No. The portfolio clearly separates actual client work, business projects, and demonstration builds. Portfolio builds are created to show my planning, design, and system-building capabilities and are not presented as verified client results.

How can we start a project or conversation?

You can complete the consultation form and select an available schedule. I’ll review the information you provide so we can use the call to understand your current process, identify the main problem, and discuss the appropriate next step.